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Photoshop problems !!

  • Hi all

    Ive just got my Photoshop for my new mac...but for some reason it wont let me open any saved jpg images.

    Does anyone know why ?

    When i try it says "Could not complete your request because Photoshop does not recognize this type of file"

    Thanks in advance
  • I've never had a problem with PS on the mac. How are you trying to open the jpgs? I usually do it either from a finder window by right clicking (that's control click if you have a mighty mouse) and choosing open with adobe photoshop or, if I am already in PS then Command + O, or from the toolbar-file-open.
  • Well ive just tried opening PS then go to the edit tab then open then find the image in what ever folder.

    I have also tried to drag the folder to the PS icon.

    Its probably something really simple that i have done wrong !!
  • Well ive just tried opening PS then go to the edit tab then open then find the image in what ever folder.

    Surely you mean the file tab?

    What happens if you try to open the image in PS from a Finder window?
  • "hal8" said:
    I have also tried to drag the folder to the PS icon.

    Are you trying to open a folder of images, or one single image?
  • yeh sorry ment the file tab.

    Im just trying to open one image from a folder.

    As i said...ive prob done something silly somewhere !!
  • And if you try to open from a Finder window?
  • hmmm.....yeh it says the same message
  • What program were they saved with? Can you open them with Preview? Is it all pictures or just a specific batch?
  • Basically i saved a few pictures of facebook...for this site im trying to do....and i saved them to the a folder on the mac on the desktop as a JPEG images.

    I then tried to open up PS (as im trying to merge a header image) so i tried to then open one of the saved JPEG images and it says that message?

    Now that was the way i used to do it on my old PC !!
  • Can you open them with Preview?

    Can you open any other jpgs in PS?

    I just saved a pic off facebook and opened it in PS without any problems.
  • Sorry but im really new to all this !!

    How would i open it with preview ?

    Cant seem to open any images

    Is there something i have to do when i first open PS or something ??
  • If you double click on the jpg in the folder on your desktop it should open in Preview.

    I'm starting to wonder if Photoshop is properly installed?
  • Yeh when i double click it goes to PS but then says that message.

    Should i uninstall then re install ??
  • Should i uninstall then re install ??

    It might turn out to be the easiest option, but I would check that you can open the images with Preview first. Either open Preview and try and open the images from there or right click on the image and 'open with' Preview.
  • Yeh i can actually open them preview....but still when i go into PS and try and open it it wont let me :(
  • Then I would reinstall.
  • Ok...cheers...ill let u know how it goes !!
  • Ok so it all seems to work now.....thanks for all the help :D
  • Hal8 it sounds like you are a new convert to the Mac. First of I would like to personally congratulate you and then tell you that it wont take you long before you are comfortable with the system. A lot of people moving over from a PC platform are confused at first just because they have gotten use to the "PC" way.

    My New Friend, apostrophe made a comment about the Mighty mouse I would actually like to clear up.

    The mouse that came with your mac (the Mighty Mouse) is actually a four button mouse. It looks like a one button and is set up by default as a one button but by making a few adjustments in your System Preference you can have up to a four button mouse with up down and left right scrolling.

    Here is how you find that menu. (If you are not new to mac please forgive the assumption )
    [attachment=2]Picture 3.png[/attachment]

    Click on the area highlighted in blue.

    The mouse set up is pictured with a keyboard and looks like the icon in the bottom right of the image below.
    [attachment=1]Picture 4.png[/attachment]

    Click on the icon mentioned.

    You will be looking at a menu bar where you can select and set up personal preferences for your Keyboard, Mouse, if their bluetooth settings and keyboard shortcuts... For this you would want to obviously select the mouse option.
    [attachment=0]Picture 5.png[/attachment]

    This image is how I have my mouse set up. Secondary button is like right clicking.

    There you go... I know it wasn't part of this post topic but if you are an avid photoshop user you will find that this is can make your life a lot easier and fast for common task you do in Photoshop.